Our services

With tenants in Notting Hill, Kensington and North Kensington paying premium rents, many have high expectations of the management of the property they chose to rent.

This is especially true if they are corporate tenants. Our range of property management services is designed with this in mind. You can choose to have your property fully managed or select from the services listed below.

Our property management team will take over the hassle of day-to-day contact with tenants and quickly resolve any issues that arise such as plumbing and heating problems, water leaks, replacement of faulty appliances and much more. We work with a team of reliable suppliers and tradesmen, most of whom have worked with us for many years. All of our contractors are well vetted by us before they are trusted to work on our behalf.

Payment of outgoings

We will pay ground rents, service charges and water rates together with insurance premiums pertaining to the property on your behalf and account to you on a periodic rental statement. To enable us to do this you will need to inform the various parties to send all bills and invoices to us for payment. Since we are unable to make payment in excess of the funds available to us in the landlord’s account, we will retain a management float to cover any outgoings which may be payable between rent payments.

The service received from lettings and management was first class especially as I was in South Africa at the time and any problems were resolved by them.

Landlord, Notting Hill

Faults and repairs

We will investigate any reported faults or necessary repairs required to the property. Minor repairs or emergency works will be carried out immediately and paid for from funds held. Where major works are required an estimate will be obtained and sent to the landlord for approval.

Insurance claims

We can submit and negotiate insurance claims on your behalf when necessary.

Regular inspections

We will inspect your property every six months during a tenancy.


The inventory is an essential part of any tenancy, providing written evidence of the condition and contents of a property at the start of the tenancy so that any damage at the end of the tenancy can be accounted for. We will arrange your inventory in association with a professional, independent inventory clerk. In addition to preparing your inventory the clerk will produce a check-in report detailing the condition of the property at the start of the tenancy and a check-out report detailing the same at the end of the tenancy. This will assess any damage, aside from fair wear and tear that may have occurred.

Settlement of deposits

Dealing with dilapidations and negotiating claims and settlement of deposits can be tricky and we have years of experience in dealing with this.

Tenancy Deposit Scheme

This scheme was introduced in April 2007 by the government to improve the often difficult area of damage deposits. It is essentially designed to stop landlords withholding tenants’ deposits or making arbitrary deductions. The scheme requires that all tenancies must have a professionally prepared inventory attached to them at the commencement of tenancy and that the tenancy is registered on the scheme by way of one of the nominated companies that have been set up to administer the deposits should a dispute arise. We are members of The Dispute Service Limited and, as required in law, we will automatically register all Assured Shorthold Tenancies on the scheme.

Tenancy renewal

We can manage the negotiations of tenancy and contract renewal on your behalf, ensuring you get the deal that’s right for you.

Keyholding service

We will hold a spare set of keys for your property to allow access to suppliers or to help tenants who have lost their keys.