Michael has over 20 years' experience in selling residential property and holds both a Fellowship in the National Association of Estate Agents and an RICS affiliated honours degree. His energy and enthusiasm are matched equally by his uncompromising professional approach to the business. Michael is a keen cyclist and a lover of the great outdoors; but finds much of his spare time is consumed by his twin daughters.

The property market in central London remains unchallenged as the most important in the world. I have an outstanding team of property professionals who love every minute of dealing with a constant flow of fascinating properties and people.

Liz studied modern languages and business at university but always had a passion for architecture and interior design. Now with over 30 years in agency Liz's reputation in the industry is undisputed. Our business has been built on the back of our clients' respect for her integrity and straightforward approach to everything we do as a brand.

I'm a frustrated architect at heart and I never tire of property. I like to build long-term relationships with my clients; nothing is more rewarding than knowing they completely trust me with their biggest investment.

Susan Dyson

Group Sales Director

After many years as a Sales Director in the Leisure Industry I decided to follow my other passion with a move into property. Over the last 10 years I’ve been fortunate to work at some of the largest London Agencies, especially in the Notting Hill area. Outside of Mountgrange Heritage, when I’m not spending time with my husband, children and Springer Spaniels you can often find me at the front in my favourite HIIT class!

I’m delighted to be part of the Mountgrange Heritage team. Working in a truly independent agency is a breath of fresh air and enables me to focus on providing a personalised service for our customers.

Tim cut his teeth in estate agency in St Johns Wood in 1999 and then moved back to Notting Hill to further his career, the area he knows and loves best and indeed where he grew up. Tim’s focus is on providing exemplary client service in an increasingly corporate marketplace and Mountgrange Heritage with its independent status and competitive edge was an easy choice for his next career move.

Mountgrange Heritage have strong teams in all their offices and have local knowledge to surpass most. It is a delight to be working alongside people who are well respected and more importantly liked by the communities they work in.

Thank you very, very much for all your help and efforts. We both think that your agency is one of the friendliest and best organised ones here in London.

Buyer, North Kensington

Emma Clowes

Sales Director

Emma moved to London in 2010 after a number of years as an estate agent in Cheshire. Over the last decade she has worked for both Marsh & Parsons and Savills gaining knowledge of the prime central London market working in Maida Vale, Notting Hill, Marylebone and Fulham. Emma’s honesty and professional approach to customer service can be outshone only by her enthusiasm and passion for property.

I'm so excited to be working for an independent agency again, offering a bespoke service alongside a brand which has an amazing reputation and a high regard for customer service in the most desirable locations in RBK&C

Annabel Kastelic - Lettings Director

Annabel Kastelic

Director of Lettings

Annabel was born and raised in London and has experienced its vibrancy and culture first hand. After graduating from the University of Portsmouth and obtaining a degree in Sociology, Annabel threw herself straight into the property industry starting at a large corporate estate agency and specialised in short lets during her time. 6 years later she progressed onto Mountgrange to offer a more personable and specialised service for landlords, bringing with her an array of experience particularly within the short let market.

I enjoy working in a tight knit team where customer service is the focus, we are able to work together efficiently and seamlessly to achieve the best results for our landlords and tenants alike.

I have used the services of Mountgrange Heritage for nearly 10 years and have always found them to be friendly, professional and efficient – a joy to work with at all times.

Vendor, Kensington

Kate Mason

Director – Country Office

Kate left a successful career in IT several years ago to manage rural estates and properties in the Cotswolds for private clients. She dealt with all aspects of estate services from agricultural and land management to sales, lettings and property finding. This experience was fundamental in her most recent role in sales at an exclusive lakeside estate.

I’m so excited to be joining the team at Mountgrange and having the opportunity to be so integral in extending their reach to the countryside

Nichola Andrews - Head of Property Management

Nichola Andrews

Director of Property Management and Compliance

Nichola has over 15 years’ experience in the property industry. Working her way up through the industry she spent 11 years with a private property investor in west London helping to build and maintain a significant portfolio before joining Mountgrange to spearhead the growth of our property management portfolio. Her qualification in interior design enables her to add an element of design expertise to the refurbishments she project manages for our clients.

I treat every property I deal with as if it were my own. I am passionate about design and making someone’s investment look and be the best it can. To me property management is all about a balance of common sense and a passion for property.

Mountgrange Heritage provide matter of fact advice and are very good local agents with strong property management.

Landlord, Kensington

Laura Vorosmarty

Accounts Director

Laura joined the company in 2007 having initially worked in Media Marketing at a publishing company in Budapest. Laura has been instrumental in maintaining a high level of efficiency in our Accounts Department. Having lived for several years in the Kent suburbs with her young family she enjoys the energy of Notting Hill during the week.

One might think that doing accounts is the least exciting role; however, at Mountgrange I have the autonomy to add my inimitable brand of diligence and creativity to the job.

Gillian Pushkarna

Associate Director

Gillian has been involved with the Kensington & Chelsea property market for the past 30 years. From front office estate agency to the buying and selling of several property developments and running a lettings portfolio in The Borough. Gillian’s extensive experience will help guide any buyer and client in the right direction.

Over the years I have enjoyed living in many areas of The Borough from North Kensington, Notting Hill to Earls Court and Chelsea. I love the diversity and vibe of RBKC. Most weekends you will find me in Kensington Gardens with my family and Honey, my Cocker Spaniel.

Many thanks for all your help, and I will keep your details on file and recommend you to friends as in my opinion you guys were the nicest estate agents to deal with in Notting Hill.

Guest, Notting Hill

Andrew Johnstone

Associate Director

Having graduated from university with a degree in business and finance, Andrew began his career in commercial property working for an independent firm of chartered surveyors. After 4 years he decided to make the move to the residential lettings department of a west London agent where his passion for the area and role flourished.

“I joined Mountgrange Heritage because the team have integrity and an ethos of getting results while maintaining excellent customer service.”

Henry Liu

Associate Director

After studying design at Loughborough University, Henry started working for an infamous department store in London, here he learnt exceptional customer service and sales skills. Three years later he moved into Estate Agency; where he implemented these skills and spent the next six years fine tuning and incorporating them with his landlords and tenants in the unique London lettings market.

Mountgrange Heritage is an estate agency that values honesty, integrity and delivering exceptional service on a personal level. I am thrilled to be part of such an experienced team of property professionals.

Michelle Flowers

Associate Director

Michelle was born and raised in Johannesburg, South Africa and having grown up in a big city London was an easy choice. Experiencing a move across continents and navigating the process of the property market in unfamiliar territory she is truly able to empathise with the rental process for tenants. Michelle felt that with her background being in sales and customer service she could be a great help to others doing the same and worked her way up through the ranks at a corporate agency before she found herself at Mountgrange. Michelle likes to spend time with family and friends and going for long walks in her spare time.

From the moment I walked into the office I immediately felt part of the team! I am so grateful to be part of the Mountgrange Heritage family and have the opportunity to learn from the best in the business and continue to grow my knowledge within the industry.

Chanel Rapallini

Senior Sales Associate

After several years working in the corporate real estate world Chanel decided to join an independent agency where her client focused approach and passion for property wouldn’t go amiss. Over the last few years, she has worked for Marsh & Parsons and Horton & Garton gaining knowledge of prime west London working in Notting Hill, Chiswick and Brook Green.

I'm thrilled to be working for a family run agency with an amazing reputation. Mountgrange shares my values in delivering a personal and quality service to our clients. I am proud to be working in North Kensington in a thriving residential area on the doorstep of the West End and with a strong sense of community.

Bethany Brown

Senior Associate – Short and Premium

Bethany started her career working for 7 years with a well-known luxury retailer which is where she gained her experience and pride in providing 5-star customer service and then went on to work for a bespoke interior and kitchen design company which is where her love for interiors and property developed. Having grown up in the countryside, Bethany enjoys keeping active; she has completed two half marathons and is now aiming for the London Marathon.

I couldn’t be more grateful to have kick started my property career with Mountgrange Heritage. The team here are dynamic but welcoming and supportive at the same time. Meeting new people and building new relationships every day is an absolute joy.

Veronica Wells

Senior Property Manager

Veronica completed a BA (Hons) in Fine Art Painting before turning her attention to property. Now with over eight years’ experience in the industry and an NFoPP Level 2 qualification under her belt she focused her expertise on the fast paced area of property management.

I enjoy the variety that property management entails and love the vibrancy and character of working in Notting Hill. I am excited to help contribute to the high level of service maintained by the team at Mountgrange.

Charles Round

Senior Sales Associate

Charlie relocated to London in 2017 after finishing his studies in the Cotswolds. He nurtured his sales and service enthusiasm by contributing to the family business from a young age, where he sold pepper grinders at fairs. Charlie launched his property career in Holland Park, then expanded to Queen’s Park and Kensington, finally establishing himself in Notting Hill. This journey has honed his profound RBKC market expertise. Beyond work, Charlie explores London's amazing food markets and reignited his passion for cycling and outdoor swimming.

From the moment I stepped into Mountgrange heritage I felt like part of the family. With so few independent estate agencies left it is a privilege to be part of the team and able to provide a truly personalised service.

Sophie Voisey

Property Manager

Sophie has a Masters degree in Real Estate from the University of Reading. She started her career in property at a leading London estate agent where she enjoyed early promotion to a role in tenancy management. Having studied for a foundation degree at Central Saint Martins School of Art and Design she has an artists’ eye for detail, and a passion for precision. She brings a creative edge to her role in the property management team which affords her clients the best service possible.

The collaborative nature of the Mountgrange team is incredibly unique. It is a pleasure to work alongside such driven and likeminded individuals in order to provide a second to none service for our clients.

Tom French

Property Manager

After a successful career in professional rugby with Wasps, Tom started working for an independent estate agency in Ealing, where he gained experience and an extensive depth of knowledge in both sales, lettings and property management. Four years later Tom set up his own sales and lettings business which he ran for 18 months before unfortunately having to close it due to the pandemic lockdowns. Bouncing back Tom spent over two years with Dexters where he honed his skills and knowledge with a particular focus on property management providing first class customer service to both Landlords and Tenants.

As a problem solver at heart with a deep passion for historic buildings, Mountgrange Heritage is the perfect place for me to provide our clients with first class personal service.

Madison Lane

Sales Associate

Madison seamlessly transitioned into the world of real estate with a strong background in retail management and an appetite for a new challenge. Her proven track record for delivering exceptional customer experience together with an innate ability to build strong and lasting relationships have been the root of her success. She approaches every interaction with integrity, professionalism and a commitment to achieving optimal outcomes making her the perfect match for Mountgrange Heritage.

I am delighted to be working for Mountgrange Heritage, surrounded by individuals with an abundance of knowledge and support for their clients. Being able to provide such an attentive and tailored service is why I am excited to be working for an independent estate agent.

I have always received a prompt response and valuable advice. The kind and dedicated help I have received from the team has proven very useful and I would highly recommend your agency to any of my friends looking for a flat in the area.

Tenant, North Kensington

Katie Hellewell

Lettings Associate

After obtaining my degree in Interior Architecture I decided to relocate to London, a move which was motivated by the pursuit of better opportunities and a desire to expand my knowledge in the property field. On that journey, I have delved into various aspects of the property industry, including design, finance and property management. I feel that I can now transfer those skills and combine them with my passion for delivering excellent client service to a role in the busy London residential lettings market.

I am thrilled to join Mountgrange Heritage who embrace the values I respect. Not least as pet friendly letting agents they understand that my rescue cockapoo, Theo, had to move with me!

Courtney Lewis-Powell

Tenancy Manager

Courtney has been working in Tenancy Progression since leaving the University of Roehampton with a law degree in 2018. She has experience working for a large corporate agency and wanted to put her lettings administration skills and experience to use at Mountgrange. Outside of work, Courtney enjoys yoga and spending time with family.

I’m passionate about ensuring every client receives an unrivalled level of service. I’m excited to be working for an agency where people - both clients and staff, really do matter.

Jodi Rowlands-Hunt

Accounts Administrator

Jodi has worked in estate agency since 2002, for a number of firms, both corporate and independent. She has worked in the Royal Borough since 2005 and has an extensive knowledge of all aspects of lettings, ensuring she is up to date with all the latest legislation. Away from work, she spends her time with her family with two young daughters and Bella the cockapoo, as well as being an extremely keen cook.

I chose Mountgrange with their diverse range of properties and the opportunity to work within RBKC, an area that I love and know well. Their focus on what is best for their clients means our service is second to none

Shantelle Williams-Grant

Office Manager - North Kensington

Shantelle has over 10 years' experience within Luxury retail offering the highest quality of customer service. She has brought these skills over to Mountgrange Heritage with an understanding of how to meet the clients' needs and expectations. In her spare time she enjoys long walks taking in the scenic sights of London.

I am passionate about customer service and going above and beyond for my clients. Being at MGH gives me the opportunity to work for a leading independent agency, whilst developing our customer- base, exceeding the needs and expectations of our clients.

Brenda Dailey

Senior Coordinator Accounts &
Property Management

Brenda moved into the world of estate agency over 15 years ago and her role as a Senior Coordinator in our Property Management Department is invaluable. She is the lynch pin of the team and makes everything run smoothly; her attention to detail and efficiency is second to none. Brenda enjoys the variety in her role and the problem solving element of work she does.

I love the energy and relaxed feel of Notting Hill; people here are so friendly and welcoming.

Sharon Evans

Office Manager – Notting Hill Office

Sharon has been working in the world of Estate Agency for over 20 years and is still going strong. Her role as Office Manager is pivotal in the efficient running of our busy Notting Hill office and her calm manner and approach have a positive influence on the team.

No two days are the same which makes the job very interesting. Because the property market is continually moving there are always new challenges to face with the team.

Having had over 30 years’ experience in the Prime Central and West London property market and owning her agency in Kensington Marie still has the same aim to provide a personal service with the emphasis strongly focused on customer care, attention to detail and a willingness to ‘go the extra mile’.
She has developed a reputation for helpful, friendly service based on honesty, reliability and results and prides herself on providing personal service individually tailored for each client’s specific needs.

I am very happy to have joined the Mountgrange Heritage team as a consultant and look forward to a successful relationship with an independent agency with the same values and work ethic as myself.