Michael has over 20 years' experience in selling residential property and holds both a Fellowship in the National Association of Estate Agents and an RICS affiliated honours degree. His energy and enthusiasm are matched equally by his uncompromising professional approach to the business. Michael is a keen cyclist and a lover of the great outdoors; but finds much of his spare time is consumed by his twin daughters.

The property market in central London remains unchallenged as the most important in the world. I have an outstanding team of property professionals who love every minute of dealing with a constant flow of fascinating properties and people.

Liz studied modern languages and business at university but always had a passion for architecture and interior design. Now with over 30 years in agency Liz's reputation in the industry is undisputed. Our business has been built on the back of our clients' respect for her integrity and straightforward approach to everything we do as a brand.

I'm a frustrated architect at heart and I never tire of property. I like to build long-term relationships with my clients; nothing is more rewarding than knowing they completely trust me with their biggest investment.

Susan Dyson

Group Sales Director

After many years as a Sales Director in the Leisure Industry I decided to follow my other passion with a move into property. Over the last 10 years I’ve been fortunate to work at some of the largest London Agencies, especially in the Notting Hill area. Outside of Mountgrange Heritage, when I’m not spending time with my husband, children and Springer Spaniels you can often find me at the front in my favourite HIIT class!

I’m delighted to be part of the Mountgrange Heritage team. Working in a truly independent agency is a breath of fresh air and enables me to focus on providing a personalised service for our customers.

Tim cut his teeth in estate agency in St Johns Wood in 1999 and then moved back to Notting Hill to further his career, the area he knows and loves best and indeed where he grew up. Tim’s focus is on providing exemplary client service in an increasingly corporate marketplace and Mountgrange Heritage with its independent status and competitive edge was an easy choice for his next career move.

Mountgrange Heritage have strong teams in all their offices and have local knowledge to surpass most. It is a delight to be working alongside people who are well respected and more importantly liked by the communities they work in.

Thank you very, very much for all your help and efforts. We both think that your agency is one of the friendliest and best organised ones here in London.

Buyer, North Kensington

Emma Clowes

Sales Director

After a number of years as an estate agent in Cheshire, Emma moved to London in 2010. Over the last decade she has worked for Marsh & Parsons and Savills gaining knowledge of prime central London working in Maida Vale, Notting Hill, Marylebone and Fulham. Emma’s enthusiasm and passion for the role comes through by her professional approach to customer service and honest advice.

I'm so excited to be working for an independent agency again, offering a bespoke service alongside a brand which has an amazing reputation and a high regard for customer service in the most desirable locations in RBK&C

Teresa Kane

Director - Private Office

Teresa is an accomplished and highly effective property professional with 25 years' experience in the prime west-London property market. Her career spans both corporate and boutique agency roles and she has built a huge network of developers, corporate investors and clients from around the world. Teresa has lived in Kensington & Chelsea for many years so has an intimate knowledge of the local area.

Mountgrange Heritage is one of the few truly independent agencies left in RBKC and working here, with like-minded people, gives me the autonomy I need to perform at my best in an area I know and love.

Annabel Kastelic - Lettings Director

Annabel Kastelic

Director of Lettings

Annabel was born and raised in London and has experienced its vibrancy and culture first hand. After graduating from the University of Portsmouth and obtaining a degree in Sociology, Annabel threw herself straight into the property industry starting at a large corporate estate agency and specialised in short lets during her time. 6 years later she progressed onto Mountgrange to offer a more personable and specialised service for landlords, bringing with her an array of experience particularly within the short let market.

I enjoy working in a tight knit team where customer service is the focus, we are able to work together efficiently and seamlessly to achieve the best results for our landlords and tenants alike.

I have used the services of Mountgrange Heritage for nearly 10 years and have always found them to be friendly, professional and efficient – a joy to work with at all times.

Vendor, Kensington
Nichola Andrews - Head of Property Management

Nichola Andrews

Director of Property Management and Compliance

Nichola has over 15 years’ experience in the property industry. Working her way up through the industry she spent 11 years with a private property investor in west London helping to build and maintain a significant portfolio before joining Mountgrange to spearhead the growth of our property management portfolio. Her qualification in interior design enables her to add an element of design expertise to the refurbishments she project manages for our clients.

I treat every property I deal with as if it were my own. I am passionate about design and making someone’s investment look and be the best it can. To me property management is all about a balance of common sense and a passion for property.

Mountgrange Heritage provide matter of fact advice and are very good local agents with strong property management.

Landlord, Kensington

Laura Vorosmarty

Accounts Director

Laura joined the company in 2007 having initially worked in Media Marketing at a publishing company in Budapest. Laura has been instrumental in maintaining a high level of efficiency in our Accounts Department. Having lived for several years in the Kent suburbs with her young family she enjoys the energy of Notting Hill during the week.

One might think that doing accounts is the least exciting role; however, at Mountgrange I have the autonomy to add my inimitable brand of diligence and creativity to the job.

Charlotte Heaton

Associate Director

Charlotte gained her passion for customer care and impeccable service while working in some of the most prestigious members clubs and hotels in London. She transferred these skills to a career in property and now with over 10 years in the industry she brings an abundance of experience and knowledge to her role with Mountgrange. She balances the vibrant pace of her property management position, where no one day is the same, with a love of fitness and yoga.

Everyone at Mountgrange Heritage has as much care, passion and drive as I do. The team care as much about people and service as anything else.

Gillian Pushkarna

Associate Director

Gillian has been involved with the Kensington & Chelsea property market for the past 30 years. From front office estate agency to the buying and selling of several property developments and running a lettings portfolio in The Borough. Gillian’s extensive experience will help guide any buyer and client in the right direction.

Over the years I have enjoyed living in many areas of The Borough from North Kensington, Notting Hill to Earls Court and Chelsea. I love the diversity and vibe of RBKC. Most weekends you will find me in Kensington Gardens with my family and Honey, my Cocker Spaniel.

Many thanks for all your help, and I will keep your details on file and recommend you to friends as in my opinion you guys were the nicest estate agents to deal with in Notting Hill.

Guest, Notting Hill

Andrew Johnstone

Senior Associate

Having graduated from university with a degree in business and finance, Andrew began his career in commercial property working for an independent firm of chartered surveyors. After 4 years he decided to make the move to the residential lettings department of a west London agent where his passion for the area and role flourished.

“I joined Mountgrange Heritage because the team have integrity and an ethos of getting results while maintaining excellent customer service.”

Henry Liu

Senior Associate

After studying design at Loughborough University, Henry started working for an infamous department store in London, here he learnt exceptional customer service and sales skills. Three years later he moved into Estate Agency; where he implemented these skills and spent the next six years fine tuning and incorporating them with his landlords and tenants in the unique London lettings market.

Mountgrange Heritage is an estate agency that values honesty, integrity and delivering exceptional service on a personal level. I am thrilled to be part of such an experienced team of property professionals.

Michelle Flowers

Senior Associate

Michelle was born and raised in Johannesburg, South Africa and having grown up in a big city London was an easy choice. Experiencing a move across continents and navigating the process of the property market in unfamiliar territory she is truly able to empathise with the rental process for tenants. Michelle felt that with her background being in sales and customer service she could be a great help to others doing the same and worked her way up through the ranks at a corporate agency before she found herself at Mountgrange. Michelle likes to spend time with family and friends and going for long walks in her spare time.

From the moment I walked into the office I immediately felt part of the team! I am so grateful to be part of the Mountgrange Heritage family and have the opportunity to learn from the best in the business and continue to grow my knowledge within the industry.

Chanel Rapallini

Senior Associate

After several years working in the corporate real estate world Chanel decided to join an independent agency where her client focused approach and passion for property wouldn’t go amiss. Over the last few years, she has worked for Marsh & Parsons and Horton & Garton gaining knowledge of prime west London working in Notting Hill, Chiswick and Brook Green.

I'm thrilled to be working for a family run agency with an amazing reputation. Mountgrange shares my values in delivering a personal and quality service to our clients. I am proud to be working in North Kensington in a thriving residential area on the doorstep of the West End and with a strong sense of community.

Lewis Hemmings

Lettings Associate

Lewis has a background in architectural drafting and town planning and strives to provide a unique outlook on buildings and communities alike. He hails from Somerset and fully appreciates the value of rural living but after several years of study, travel and helping expand a family real estate portfolio, he felt his future interests lay in the capital and all it has to offer.

Working for an independent, client focused, personable agency who exclusively operate in some of London’s most notable postcodes is a real treat

Bethany Brown

Lettings Associate

Bethany started her career working for 7 years with a well-known luxury retailer which is where she gained her experience and pride in providing 5-star customer service and then went on to work for a bespoke interior and kitchen design company which is where her love for interiors and property developed. Having grown up in the countryside, Bethany enjoys keeping active; she has completed two half marathons and is now aiming for the London Marathon.

I couldn’t be more grateful to have kick started my property career with Mountgrange Heritage. The team here are dynamic but welcoming and supportive at the same time. Meeting new people and building new relationships every day is an absolute joy.

Zoe Benson

Sales Associate

After graduating from Ulster University, having grown up in a family working in property, it was only natural for Zoe to follow her true passion and embark on a career in residential sales for a leading Estate Agent in Belfast. Zoe then decided to pursue her dream adventure and make the move to London, bringing a fresh and exciting outlook to one of the largest property markets in the world. In her spare time, she loves keeping active, socialising with friends and all things fashion based.

At Mountgrange Heritage, every individual, both clients and staff are given a warm welcome and provided with the best support system. I am grateful to be part of a team that strives to provide their clients a truly personal service.

Razieh Hadian

Sales Associate

Having finished my BA in Real Estate I moved to the UK in September 2019 to take advantage of the international opportunities that London property market has to offer. With several years' experience in multiple roles in the German property Market I am keen to expand my knowledge in the UK property market as a sales negotiator in Kensington. I am trilingual in Farsi, German and English and enjoy reading, meeting up with friends, running and cooking Persian food.

I am delighted to be part of a team that has the same values as mine such as transparency and loyalty. At Mountgrange Heritage our focus are our clients' needs and delivering the best result.

Veronica Wells

Senior Property Manager

Veronica completed a BA (Hons) in Fine Art Painting before turning her attention to property. Now with over eight years’ experience in the industry and an NFoPP Level 2 qualification under her belt she focused her expertise on the fast paced area of property management.

I enjoy the variety that property management entails and love the vibrancy and character of working in Notting Hill. I am excited to help contribute to the high level of service maintained by the team at Mountgrange.

Dominic Waddington

Letting Associate

After finishing his degree from Swansea University in Classical Civilization, Dom dived straight into working as a Lettings Negotiator in Oxford with an independent company dealing with upmarket listings. Dom has acquired excellent customer service skills and a passion for lettings. Having lived in Australia, his travels allowed him to connect with people from all over the world. Delivering great customer service, building relationships, and aiding people in finding their dream home, drives Dom to deliver the best experience. He fell in love with Notting Hill while visiting London and hopes to grow a thriving career here.

It’s great meeting new people every day, and I love the fast-paced nature of lettings. Mountgrange Heritage offers the perfect environment for me to deliver excellent service, and to be a part of a team who handle some of London’s most exclusive properties is an absolute privilege.

Tahlia Damoah

Tahlia Damoah

Tenancy Manager

Tahlia has worked in property for over 10 years, starting off managing student accommodation for an international company and most recently for the residential lettings department of a large corporate agency. Her knowledge of compliance, the law and excellent administrative skills led her into tenancy management and with this in mind she decided that Mountgrange Heritage would be the perfect place to put her skills, knowledge and experience into good practice.

The team is very welcoming and passionate about what they do and how they do it, exactly what you want and need from an estate agency!

I have always received a prompt response and valuable advice. The kind and dedicated help I have received from the team has proven very useful and I would highly recommend your agency to any of my friends looking for a flat in the area.

Tenant, North Kensington

Courtney Lewis-Powell

Tenancy Progressor

Courtney has been working in Tenancy Progression since leaving the University of Roehampton with a law degree in 2018. She has experience working for a large corporate agency and wanted to put her lettings administration skills and experience to use at Mountgrange. Outside of work, Courtney enjoys yoga and spending time with family.

I’m passionate about ensuring every client receives an unrivalled level of service. I’m excited to be working for an agency where people - both clients and staff, really do matter.

Jodi Rowlands-Hunt

Accounts Administrator

Jodi has worked in estate agency since 2002, for a number of firms, both corporate and independent. She has worked in the Royal Borough since 2005 and has an extensive knowledge of all aspects of lettings, ensuring she is up to date with all the latest legislation. Away from work, she spends her time with her family with two young daughters and Bella the cockapoo, as well as being an extremely keen cook.

I chose Mountgrange with their diverse range of properties and the opportunity to work within RBKC, an area that I love and know well. Their focus on what is best for their clients means our service is second to none

Lauren de Wet

Office Manager - North Kensington Office

Lauren started her career in Hotel Management and has subsequently worked in the property industry for over 10 years; she fully understands the importance of true customer service and will always go the extra mile to help. Lauren uses her natural organisational skills to facilitate the smooth running of our busy North Kensington office. Originally from Cape Town, Lauren enjoys playing tennis, is a huge animal lover and enjoys the great outdoors.

I’m incredibly excited to be part of such a passionate and friendly company within such a dynamic community.

Shantelle Williams-Grant

Office Manager - Kensington

Shantelle has over 10 years' experience within Luxury retail offering the highest quality of customer service. She has brought these skills over to Mountgrange Heritage with an understanding of how to meet the clients' needs and expectations. In her spare time she enjoys long walks taking in the scenic sights of London.

I am passionate about customer service and going above and beyond for my clients. Being at MGH gives me the opportunity to work for a leading independent agency, whilst developing our customer- base, exceeding the needs and expectations of our clients.

Brenda Dailey

Senior Coordinator Accounts &
Property Management

Brenda moved into the world of estate agency over 15 years ago and her role as a Senior Coordinator in our Property Management Department is invaluable. She is the lynch pin of the team and makes everything run smoothly; her attention to detail and efficiency is second to none. Brenda enjoys the variety in her role and the problem solving element of work she does.

I love the energy and relaxed feel of Notting Hill; people here are so friendly and welcoming.

Sharon Evans

Office Manager – Notting Hill Office

Sharon has been working in the world of Estate Agency for over 20 years and is still going strong. Her role as Office Manager is pivotal in the efficient running of our busy Notting Hill office and her calm manner and approach have a positive influence on the team.

No two days are the same which makes the job very interesting. Because the property market is continually moving there are always new challenges to face with the team.