Meet Your Host

Your Mountgrange Host team is on hand to ensure your holiday let in London goes smoothly. We can help from anything to key exchange to preparing your property for guests. Because we’re based locally, we can be on site quickly to resolve any issues.

Rachel Harris

Associate Director

Rachel has been working in the property industry since graduating from the University of Reading with a degree in philosophy. She started her career as a Tenancy Manager at a corporate agency which gave her great foundation in learning the skills needed to deal effectively with landlords and tenants alike. Once established Rachel sought to move to an agency with a more personal feel and the opportunity to really engage with her clients; Mountgrange Heritage was the perfect fit. She now runs our new Host department which was the obvious next step in her career progression.

I love my new focus heading up the Mountgrange Host team. It has been so rewarding building the department from scratch and I am excited to continue to grow it for the benefit of our existing and future clients.

Nice spacious home close to central London with very comfortable and spacious living areas, which is a luxury in London. Very near to the underground which makes getting into central London super easy. Rachel was easy to communicate with and made arrangements for our arrival and key drop off. The house was enjoyed by all.

Guest, Notting Hill

Natalie Kastberg

Guest Coordinator

Natalie is a Global Business Management graduate, who went straight into working for a start-up company in an emergent industry where she quickly learned how to think on her feet and problem solve for her clients. Having lived in Kensington for many years and always having had a keen interest in property she has now found her place with our Mountgrange Host team. Natalie looks after our guests from all over the world to ensure they have the best possible experience when staying with us.

I love the fact that Mountgrange Heritage is an independent agency where the passionate team keeps things focussed but friendly. The ethos here is all about building long-lasting relationships with our clients.

Everything was spotless and it’s an incredibly cute and convenient place to stay. Natalie and the hosts were the stars of the show. We had responses immediately after sending messages, and they made sure that our stay was comfortable, while providing us with all the information we needed.

Guest, Kensington