4. Signing Tenancy Agreement and submitting references
If your offer is accepted, we will send you a copy of the Tenancy Agreement and other necessary documentation which you should read through thoroughly. It may be worth taking legal advice if there is anything you do not fully understand. Once you are happy with the terms of the Agreement we will require that the Agreement is signed and witnessed in readiness to be exchanged with the Landlord’s copy once all funds have been paid against it.
We will need to check your references at this point – please ensure you can provide the contact details of your employer or accountant, previous landlord and your bank when we request it. We will also ask you for a character reference which must be provided by someone who has known you for more than 3 years. Your referee cannot be a friend or family member (preferably a professional person).
5. Make your initial payment
Once all your references have been checked, you will need to make your first payment to us. This will include:
- Your deposit normally equivalent to six weeks rent
- Rent for the first month or quarter
- Administration fee
- Tenancy Agreement fee
You will need to set up a standing order for all subsequent rental payments directly with your bank.
6. Move in!
Once your initial payment has been processed, you can move in. We’ll agree a move in date and you’ll be able to pick up the keys from the inventory clerk at the property or from one of our offices on that day.
7. Resolving any issues during your tenancy
Most tenancies run smoothly but things can always go wrong – whether it’s an issue with the boiler, a broken appliance, a leak or lost keys.
If your property is managed by Mountgrange Heritage, you will be provided with the contact details of your Property Manager at the start of your tenancy. You can call them at any time to discuss any problems.
If your property is managed by the landlord, you should contact them directly with any problems. Our Tenancy Management Department will forward you all the contact details for your Landlord when you move in.