Tips for tenants

When trying to rent a flat in Notting Hill and Kensington, be prepared to move quickly. The market is extremely competitive and if you see a property you like, chances are someone else has their eye on it too. Read our top tips for tenants to help you secure your ideal London property.

1. Register as a tenant with us

When you register with us, we will discuss your requirements in detail. To help us to find the right place for you, give some thought to the following:

  • Think about your desired property type and location – how close to amenities such as the tube and bus routes do you need to be? Would you be prepared to live in a lower ground floor flat or up several floors in a mansion block?
  • How much per week would you be prepared to pay for the ideal property?
  • Do you need furnished or unfurnished?
  • Consider your “must have” criteria e.g. wooden floors or outside space.
  • Consider the length of tenancy – how long are you planning on living in this part of London and how flexible do you want the agreement to be?
  • When do you want to move? You should start your search around 6-8 weeks prior to your ideal move date.
  • Do you want the property to be professionally managed? This may make your life as a tenant easier as any issues are dealt with by the property manager.

2. View properties

Once we know what you’re looking for we will arrange to show you the properties we have available that match what you’re after. As the market in this part of London moves fast you may need to move quickly too. Be prepared to put an offer in as soon as you see the place you like – even if it’s one of the first you’ve seen.

We will keep in regular contact and if new properties come on the market which may be suitable for you, we will let you know and arrange to show them to you as soon as possible.

3. Place an offer

When you find the place you want, your Lettings Negotiator will give advice on how to put forward an offer with any conditions you may have. We can advise you on what a realistic offer would be.

TIP – If you want to calculate what your calendar monthly payments would be from an advertised weekly rate, simply multiply the weekly rate by 52 then divide by 12.

4. Signing Tenancy Agreement and submitting references

If your offer is accepted, we will send you a copy of the Tenancy Agreement and other necessary documentation which you should read through thoroughly. It may be worth taking legal advice if there is anything you do not fully understand. Once you are happy with the terms of the Agreement we will require that the Agreement is signed and witnessed in readiness to be exchanged with the Landlord’s copy once all funds have been paid against it.

We will need to check your references at this point – please ensure you can provide the contact details of your employer or accountant, previous landlord and your bank when we request it. We will also ask you for a character reference which must be provided by someone who has known you for more than 3 years. Your referee cannot be a friend or family member (preferably a professional person).

5. Make your initial payment

Once all your references have been checked, you will need to make your first payment to us. This will include:

  • Your deposit equivalent to five weeks rent if your annual rent is less than £50,000.00 (or equivalent to six weeks rent if your annual rent is more than £50,000.00)
  • Rent for the first month or quarter

You will need to set up a standing order for all subsequent rental payments directly with your bank.

6. Move in!

Once your initial payment has been processed, you can move in. We’ll agree a move in date and you’ll be able to pick up the keys from the inventory clerk at the property or from one of our offices on that day.

7. Resolving any issues during your tenancy

Most tenancies run smoothly but things can always go wrong – whether it’s an issue with the boiler, a broken appliance, a leak or lost keys.

If your property is managed by Mountgrange Heritage, you will be provided with the contact details of your Property Manager at the start of your tenancy. You can call them at any time to discuss any problems.

If your property is managed by the landlord, you should contact them directly with any problems. Our Tenancy Management Department will forward you all the contact details for your Landlord when you move in.